I had a big audio transcription problem – Gemini solved it, and ChatGPT didn’t

I recently ran into a classic headache transcribing an interview audio from iPhone Notes—it nailed the words but totally botched separating speakers, turning the whole thing into a messy monologue that’d drive any SMB owner nuts during prep for reports or client updates. Enter Google Gemini 3 Pro, which I fed the M4A file via a simple prompt to transcribe and label speakers; it cranked out a spot-on result in seconds, only slipping up by mangling the subject’s name, which was easy enough to fix. Naturally, I pitted ChatGPT 5.1 against it with the exact same setup, but the thing just couldn’t handle the audio file, getting stuck in a loop of unhelpful upload suggestions despite my pro account. This showdown highlights how Gemini’s practical edge can save small-business pros and makers from wasting time on finicky tools, proving once again that not all AI chatbots are created equal—skip the hype and pick the one that actually delivers. If you’re juggling recordings for your MSP gig, testing Gemini for audio tasks might just be your new secret weapon.

Source: https://www.techradar.com/ai-platforms-assistants/gemini/i-had-a-big-audio-transcription-problem-gemini-solved-it-and-chatgpt-didnt